Support

Your year in a jar.

A question, a problem, an idea for Millésime? Write to us: contact.millesime.support@gmail.com. We reply within a few days.

Frequently asked questions

Are my memories backed up?
Yes, if iCloud is turned on on your iPhone: they sync to your private iCloud. You can also export them at any time in Settings › My data › Export my moments.

Why can’t I reread my moments?
That is the idea: your jar stays sealed until December 31. Right after you add a moment, “Edit” stays on the home screen for a few seconds: tap it to take your moment back, edit it or remove it. After that, it is sealed. Every month, your jar shares one at random with you, and the moments of a year you filled in can be read right away.

I can’t hear a sound.
Turn up your iPhone’s volume: sounds play even in silent mode. If headphones or a speaker are connected, the sound goes there.

I can’t record a sound.
Millésime needs the microphone: iPhone Settings › Privacy & Security › Microphone › Millésime.

How do I erase everything?
Settings › My data › Delete all my data: your moments are erased from your iPhone and from iCloud.